Introduction

BPO is a new way of increasing revenues. BPO means assigning a business process to an external service provider. More and more work is being outsourced every day. Companies are realizing that they should focus on their core processes and outsource their non-core processes to external providers. This saves a lot of time and money. While BPOs are doing their non-core work, the companies can pay more attention to the core work that they are good at. This is where India enters into the picture. It has developed a huge BPO industry. India is the preferred choice for outsourcing because it has a large pool of talented English speaking people. Dell, Sun Microsystems, LG, Ford, GE, Oracle,

BPO is a sector that is providing high paying jobs to new graduates. The most common and well-known BPO operation is "the call centers". BPOs usually pay higher salaries than other industries. This is why job seekers are opting BPOs over other sectors.

Entry-level jobs in BPOs : 
Voice based services (telephonic interactions- Inbound or Outbound) and non-voice based services (email, chat, transaction processing, telemarketing, web based technical support or analyzing of customer specific data, claims processing and processing of finance & accounting transactions). The qualification required for such job roles is good command over English (oral and written).

The average salaries of BPO employees can be: